Frequently Asked Questions

FirmaBizz is an AI-powered immigration document preparation service that helps individuals complete USCIS forms quickly, accurately, and affordably. We use advanced conversational AI to guide you through complex immigration paperwork in a simple, question-and-answer format. Our platform is built by immigrants who understand the challenges of navigating the U.S. immigration system, and we're committed to making the process more accessible to everyone.

FirmaBizz uses AI technology to simplify the immigration form completion process:

1. Choose your form: Select the USCIS form you need from our library.
2. Chat with AI: Answer questions in natural language. Our AI understands context and asks follow-up questions as needed.
3. Review & edit: Check the completed form, make any necessary changes, and ensure all information is accurate.
4. Download & file: Download your completed PDF form ready to submit to USCIS.

The process takes 5 minutes for simple extension forms up to 90-150 minutes for the most complex immigration or business tax forms. Most common forms take 25-75 minutes with AI guidance — significantly faster than filling them out by hand.

No, FirmaBizz is not a law firm and does not provide legal advice. We are a document preparation service that uses AI technology to help you complete immigration forms accurately. We provide:

• Form completion assistance
• Educational resources about immigration processes
• Technical support for using our platform

If you need legal advice about your immigration case, we recommend consulting with a licensed immigration attorney. Our service can help you prepare the paperwork, but complex cases may benefit from professional legal guidance.

FirmaBizz is designed for anyone who needs to complete U.S. immigration forms, including:

• Individuals applying for green cards, citizenship, or work authorization
• U.S. citizens petitioning for family members
• Immigrants adjusting status or renewing documents
• Employers sponsoring foreign workers
• Anyone who prefers to handle their own paperwork rather than hiring an expensive attorney

Our platform is available 24/7 and supports multiple languages to serve diverse communities.

We support a wide range of USCIS forms, including:

• N-400 (Naturalization/Citizenship)
• I-130 (Family Petition)
• I-485 (Adjustment of Status)
• I-765 (Employment Authorization)
• I-90 (Green Card Renewal)
• I-131 (Travel Document)
• I-751 (Remove Conditions)
• I-864 (Affidavit of Support)

Visit our forms page for a complete list. Don't see the form you need? Contact us and we'll prioritize adding it.

FirmaBizz offers transparent, affordable pricing based on form complexity:

• Free: Forms 4868, 7004, 944
• $4.99: Forms 1040-X, W-7, 941, SS-4, I-90, 8938
• $9.99: Forms 1040, 1040-NR, 1065, 1120-S, 8865, I-131, I-539, I-765, I-864, N-600
• $14.99: Forms 1120, I-130, I-129F, I-140, I-751, N-400
• $24.99: Forms I-485, I-129, I-589

Our service fees range from $0 to $24.99 per form -- up to 95% less expensive than traditional immigration attorneys or document preparation services. View specific pricing on each form's page.

Absolutely not. At FirmaBizz, we believe in complete transparency. The price you see is the price you pay. There are no hidden fees, no surprise charges, and no automatic renewals. You only pay for the specific forms you complete. We'll always show you the total cost upfront before you start any form, and you won't be charged until you're ready to download your completed document.

We accept all major payment methods for your convenience:

• Credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards
• Digital wallets (Apple Pay, Google Pay)
• Bank transfers (ACH)

All payments are processed securely through industry-leading payment processors with bank-level encryption. We never store your full payment information on our servers.

Yes. The USCIS filing fees are separate from our service fees and must be paid directly to USCIS when you submit your application. Our fees only cover the document preparation service. USCIS filing fees vary by form type:

• N-400 (Naturalization): $760 USCIS fee + $14.99 FirmaBizz service
• I-130 (Family Petition): $675 USCIS fee + $14.99 FirmaBizz service
• I-485 (Adjustment): $1,440 USCIS fee + $24.99 FirmaBizz service
• I-765 (Work Authorization): $410 USCIS fee + $9.99 FirmaBizz service
• I-90 (Green Card Renewal): $455 USCIS fee + $4.99 FirmaBizz service

We'll provide clear information about USCIS filing fees before you start your form, and we'll include payment instructions with your completed application package.

We offer a 100% satisfaction guarantee:

• Before download: Full refund, no questions asked, if you're not satisfied before downloading your completed form.
• Within 7 days: Full refund if you find errors in our form preparation or if our AI made mistakes in interpreting your answers.
• USCIS rejection due to errors: Full refund if USCIS rejects your application due to form completion errors caused by our service (documentation issues are not covered).

To request a refund, email support@firmabizz.com with your order details. Refunds are typically processed within 5-7 business days.

Choosing the right form depends on your immigration goal:

• Become a U.S. citizen: Form N-400 (Naturalization)
• Bring family to the U.S.: Form I-130 (Family Petition)
• Get a green card (already in U.S.): Form I-485 (Adjustment of Status)
• Work authorization: Form I-765 (Employment Authorization)
• Renew green card: Form I-90 (Replace Permanent Resident Card)
• Travel while application pending: Form I-131 (Travel Document)

Not sure? Visit our Education Center for guides, or contact our support team for personalized guidance.

Completion time varies by form complexity:

• Quick forms (4868, 7004, W-7): 5-20 minutes
• Standard forms (I-765, I-539, 941, 1040): 25-50 minutes
• Detailed forms (I-130, N-400, I-751, 1120-S): 50-75 minutes
• Comprehensive forms (I-485, I-129, 1120, 1065): 60-150 minutes

These estimates assume you have all necessary information readily available (passport, addresses, employment history, etc.). Our AI guides you through the process step-by-step, so you can go at your own pace. You can also save your progress and return later.

Yes! Your progress is automatically saved as you go. You can close your browser and return at any time to continue where you left off. Simply log back into your account and access your in-progress forms from your dashboard. Your information is securely stored and will remain saved for 90 days, giving you plenty of time to gather any additional information you might need. We recommend creating an account (free) to ensure your progress is saved and accessible from any device.

Don't worry - mistakes are easy to fix:

• During completion: You can go back and change any answer at any time during the form completion process.
• Before download: Review your completed form carefully before downloading. You can edit any field directly in the preview.
• After download: Log back into your account and access your form to make corrections. You can re-download the corrected version at no additional charge.

Our AI also includes built-in error checking to catch common mistakes like invalid dates, missing required fields, or inconsistent information before you finalize your form.

No, we prepare the forms but do not file them on your behalf. After completing your form with FirmaBizz, you will:

1. Download your completed, ready-to-file PDF form
2. Print and sign the form
3. Gather required supporting documents (we provide a checklist)
4. Mail your application to USCIS with the filing fee (or file online if available)

We provide detailed filing instructions, including where to mail your application, what supporting documents to include, and how to pay the USCIS filing fee. This approach keeps our costs low while giving you full control over your application.

Absolutely. Security is our top priority. We use industry-leading security measures:

• 256-bit SSL encryption: All data transmitted between your browser and our servers is encrypted
• Encrypted storage: Your personal information is encrypted at rest using AES-256 encryption
• Secure cloud infrastructure: Enterprise-grade hosting with continuous monitoring and protection
• Regular security audits: Continuous monitoring and testing by security professionals
• No data sharing: We never sell or share your personal information with third parties
• Secure infrastructure: Hosted on enterprise-grade cloud servers with 24/7 monitoring

Your data is as secure with us as it would be at your bank.

We use your data solely to provide our document preparation services:

• To complete your immigration forms accurately
• To save your progress and allow you to access your forms
• To provide customer support when you request help
• To improve our AI technology (only anonymized, aggregated data)
• To send you important updates about your forms (optional marketing emails require your consent)

That's it. We don't analyze your data for advertising, we don't share it with third parties, and we don't use it for any purpose beyond providing you with excellent service. Read our full Privacy Policy for complete details.

Never. We do not sell, rent, or share your personal information with third parties for marketing or any other purposes. Your privacy is sacred to us. The only time we would share your information is if legally required by court order or government authority (which is extremely rare), or if you explicitly authorize us to share specific information with a third party of your choosing. We make our money by providing excellent service, not by selling your data. This commitment is written into our Privacy Policy and is a core part of our company values.

We retain your data based on your needs and legal requirements:

• Active account: We keep your data as long as your account is active so you can access your forms
• Completed forms: Available in your account for 3 years after download for future reference
• Financial records: Kept for 7 years to comply with tax and accounting requirements
• Account deletion: When you delete your account, all personal data is permanently removed within 30 days

You can request deletion of your data at any time by contacting support@firmabizz.com. We'll delete everything except what we're legally required to retain.

Yes. Although FirmaBizz primarily serves U.S. immigration clients, we comply with GDPR requirements for all users. This means you have the right to:

• Access: Request a copy of all personal data we hold about you
• Rectification: Correct any inaccurate or incomplete data
• Erasure: Request deletion of your personal data (right to be forgotten)
• Portability: Receive your data in a machine-readable format
• Objection: Object to certain types of data processing
• Restriction: Request that we limit how we use your data

To exercise any of these rights, contact our privacy team at privacy@firmabizz.com.

FirmaBizz works best on modern, up-to-date browsers:

• Chrome (version 90+)
• Firefox (version 88+)
• Safari (version 14+)
• Edge (version 90+)

We recommend using the latest version of your preferred browser for the best experience. JavaScript and cookies must be enabled. Internet Explorer is not supported.

Try these troubleshooting steps:

1. Check your email and password: Make sure you're using the correct credentials. Passwords are case-sensitive.
2. Reset your password: Click "Forgot Password?" on the login page to receive a reset link.
3. Clear browser cache: Sometimes cached data causes login issues. Clear your browser cache and cookies.
4. Try a different browser: Switch to another supported browser to see if the issue persists.
5. Disable browser extensions: Ad blockers or privacy extensions sometimes interfere with login.
6. Check your internet connection: Ensure you have a stable internet connection.

Still having issues? Contact our support team at support@firmabizz.com and we'll help you immediately.

Yes! FirmaBizz is fully responsive and works on smartphones and tablets. You can start a form on your phone, save your progress, and continue on your computer later (or vice versa). However, we recommend using a desktop or laptop for the best experience, especially when reviewing your completed form and gathering supporting documents. The larger screen makes it easier to review details carefully and ensure accuracy. Mobile is perfect for answering questions on-the-go, while desktop is ideal for final review and download.

Our AI is designed to understand natural language, but if it has trouble:

• Rephrase your answer: Try explaining in a different way or providing more detail
• Use the help button: Click the help icon next to each question for examples and clarification
• Skip and return: Skip the question temporarily and come back to it later
• Edit directly: In the review stage, you can edit any field directly without going through the AI
• Contact support: Email us anytime — we respond within 24 business hours

The AI learns from every interaction, so it's constantly improving. Your feedback helps us make it better for everyone.

No legitimate service can guarantee USCIS approval. Immigration decisions depend on many factors including:

• Your eligibility for the benefit you're seeking
• The supporting documentation you provide
• Current immigration laws and policies
• Individual officer discretion at USCIS

What we CAN guarantee is that your forms will be completed accurately based on the information you provide, formatted correctly according to USCIS requirements, and thoroughly error-checked before you download. We help you present your case in the best possible way, but the final decision is always up to USCIS. If your case is complex or you have concerns about eligibility, we recommend consulting with an immigration attorney.

USCIS processing times vary significantly by form type and service center. Current estimates (as of 2026):

• I-90 (Green Card Renewal): 8-12 months
• N-400 (Naturalization): 10-14 months
• I-130 (Family Petition): 12-24 months
• I-485 (Adjustment of Status): 12-30 months
• I-765 (Work Authorization): 3-8 months

These are estimates and can change. Check current processing times on the USCIS website. Premium processing (available for some forms) can expedite review to 15 business days for an additional fee.

It depends on your situation. FirmaBizz is perfect for straightforward cases, but consider consulting an attorney if you have:

• Previous immigration violations or denials
• Criminal history or arrests
• Prior deportation or removal proceedings
• Complex family situations (prior marriages, children from different relationships)
• Extended time outside the U.S. while holding a green card
• Inadmissibility issues (health, security, public charge concerns)
• Employment-based cases requiring labor certification

For simple, straightforward applications (renewals, basic family petitions, work authorization), FirmaBizz is an excellent, affordable option. When in doubt, you can start with FirmaBizz and consult an attorney for review before filing.

After mailing your completed application to USCIS:

1. Receipt notice (2-4 weeks): USCIS sends Form I-797 with your receipt number to track your case
2. Biometrics appointment (if required): You'll receive a notice to visit an Application Support Center for fingerprints and photos
3. Request for Evidence (if needed): USCIS may request additional documentation to support your case
4. Interview (for some applications): You may be scheduled for an in-person interview at a USCIS office
5. Decision: USCIS will mail you an approval notice, request for more evidence, or denial letter

Track your case status online using your receipt number at egov.uscis.gov/casestatus. We also provide a tracking guide with your completed application.